Taking the idea from concept to launch, KIJO worked with Dr Adeel Riaz to make his vision a reality. Click GP is a private GP service offering on-line appointments via video calls to patients across the UK.
The Challenge: Deliver Advanced Software & Effortless Usability
Dr Adeel Riaz required a bespoke software solution to ensure the smooth operation of his online GP service. The whole spectrum of users, including doctors, patients and admin staff, needed the software to deliver a smooth user journey and faultless technology.
Our Solution: Build a Bespoke Web App for Patients and Practitioners
To give the greatest ease of use for end-users we decided to build the Click GP platform as a web application. End-users can access the system directly from the web without the need for a download and it allows for cross-platform use.
Personal Dashboards
When deciding the strategy for the application we identified 3 user types: Admin, Doctor & Patient. Each of these account types would need to see different data on their dashboard view. We created 3 personal dashboards to cover each user type.
Book Your Consultation
We built an intelligent booking system within the Click GP application. Within this system, patients can book appointments and doctors can view upcoming appointments and related patient details. Admin users can create and manage consultations and specify clinic date and length.
Live Consultations
The main user feature of the Click GP application is the ability to conduct live consultations via video calls. This feature’s UI is the most prominent feature across all user type designs.
Full Medical History
Both doctors and patients can view full patient medical history. This is an essential feature for a doctor recommending treatment and allows patients to ensure the information in the system is correct.
Doctor Dashboard
Our design ensured all GPs could view their profile, booked appointments and related patient details. The standout feature is the ability to join a consultation and take notes on the system whilst the consultation is taking place.
Patient Dashboard
Users can view and book consultations in real-time via the patient dashboard. They can view their consultation history, including notes taken and medication prescribed, all within one user interface.
Admin Dashboard
The admin dashboard gives users access to all the data and tools required to run a successful online GP service. Our key feature was designing a streamlined way for admin personnel to create and manage clinics.
Live Consultations
The most important user feature of the ClickGP application is the ability to conduct live consultations via video calls. The ClickGP system also allows doctors and patients to communicate via direct messages and view a patient’s complete medical history.
Book Your Consultation
Ensuring patients could book consultations quickly and easily was key to the overall success of this project. A user can log in and immediately select a date & time for their next consultation all from within one application screen.
Full Medical History
One of the many advantages of having an online GP is the ability for all users to easily view a patient’s full medical history. In traditional GP surgeries, patients cannot see their medical history, similarly, doctors cannot simultaneously examine a patient and refer to their medical history. With ClickGP, both of these problems are solved.
Marketing Website
The web application is backed up by a marketing website that has been created on WordPress and optimised for SEO. The website allows users to sign up to the monthly Click GP recurring pricing packages and gives a detailed breakdown of the system’s features.
The Results
The platform is still in its early days since launching, however, the design and development of both the web application and marketing website have received a hugely positive response from all project stakeholders and early-stage users.
“Extremely happy with the outcome as the net product is amazing. The team at KIJO is world-class, approachable and know what they are doing. Highly recommended.”
Dr Adeel Riaz, Managing Director
