WordPress
Maintenance

Your WordPress website. Updated, reliable and secure.

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WordPress Supercharged

Up to date. Reliable. Secure.

It takes a lot to keep a website performing as it should. KIJO Care brings together all these different things into a simple solution. 

WordPress & Plugin Updates

WordPress & its vast library of plugins is constantly updated, with new versions released daily. Updates contain new features, performance improvements but most importantly security updates. It’s vitally important that both WordPress and any plugins are updated on a regular basis to ensure your website is fast, reliable and secure. 

Daily Backups

For our KIJO Cloud customers your site is automatically backed up every day. Each daily backup is stored for 30 days. Should there be any issues with your website we can restore the backups usually within 1 hour or less. Backups give you the peace of mind that your business can be back online in no time. 

Tickets Replied to Within 24 hours

Our team of WordPress experts and helpful Care team are on hand daily. We aim to respond to all tickets within 24 hours or less. If you have a question or are experiencing an issue then our KIJO Care team is ready to help. 

Experienced UK Based Team

Our UK based team are experts in WordPress having used it since it was invented over 10 years ago.  We support sites for a variety of different businesses ranging from startups, to FTSE 100 companies and the public sector.  

Uptime Monitoring 24/7

Downtime can be costly for your business. You could be losing out on customers and revenue. We monitor your website every minute to ensure it’s up and working. Let us worry about your website so you can concentrate on running your business. 

Performance Monitoring

A slow website is as bad as a website that is not working at all. Potential customers will simply leave your website and go to a competitors. With KIJO Care and KIJO Cloud you can be sure your website is fast and performing at it’s best. 

Monthly Reports

Each month the KIJO Care team will prepare a report which gives you a summary of he work which taken place on your website. The report details what updates have been made to your website, what versions you are now running and the results of the security scan. 

COMPARE

Packages

We have packages to suit different size businesses and website requirements. 

WordPress Maintenance

Starter

Unlimited Monthly Tickets

1 Ticket Open At a Time

Ticketing System

24 Hour Response Time

WordPress Updates

Plugin Updates

 

£199 + VAT per month

WordPress Maintenance

Business

Unlimited Monthly Tickets

Unlimited Tickets Open At a Time

Ticketing System

24 Hour Response TIme

WordPress Updates

Plugin Updates

 

£499 + VAT per month

Maintenance & Hosting-03

Enterprise

Everything in Business included

WooCommerce Support

Custom Response Time SLA

Dedicated Account Manager

 

 

 

POA

Solutions for scale

WordPress
Maintenance
Solutions

Not every business is the same. We have packages to suit different business sizes and industries. If you’re a startup or a large enterprise business KIJO Care is there to support you. All of our packages get access to our WordPress experts and we use the same techniques for all our clients.

Starter

Starter is perfect for startups and small SME’s. Suited to businesses who have a small web presence but need support on their journey. 

Business

Business is for established medium sized businesses. Business is suited to websites which are an important part of a businesses operation. 

Enterprise

Enterprise is designed for large businesses and public sector organisations. Supporting websites that are mission critical or have complex support requirements. 

Experienced Experts

How It Works

We’ve been using WordPress for 10+ years so it’s no surprise that KIJO Care is the perfect solution to your maintenance requirements. Our expert team understand what is required to keep a website up to date, reliable and secure. 

New Customer

On-Boarding

Welcome to KIJO Care. This is where we will explain how everything works and what you can expect. 

Audit & Review

We complete a full audit of your current website and take a look under the hood. 

Audit Review Icon

Migrate to KIJO Cloud

We will migrate your website to our super fast and reliable KIJO Cloud. Don’t worry we will take care of everything. 

Migrate to KIJO Cloud Icon

Update & Optimise

A WordPress expert will update and optimise your website so it’s performing how it should be. 

Performance Monitoring

Report

Finally we will prepare a report detailing what we have updated and what versions your website is now running. 

Dedicated Resources

Maintenance

Update WordPress & Plugins

Each month we will update WordPress and your websites plugins to their latest versions. We do this first on a duplicate of your site. 

Testing

Next we run through a series of tests to check everything works. We only put the updates live if everything is working as normal. 

Testing

Security Scan

We can your website for viruses and malware. Looking out for anything suspicious. 

Free SSL certificate

Resolve Tickets

If you have opened any tickets we will be working hard to resolve these as fast as possible. 

Maintenance report

Each month we will prepare a summary report which includes any updates to your website and the results of your security scan. 

Maintenance Report
Diverse Experience

Sectors

We have the experience to tackle all website challenges, but there’s certain sectors where our expertise shines through. Our best work has been produced in the following industries…

Healthcare

We have worked with different healthcare organisations- including University Hospitals NHS- to create simple, effective websites for use by both patients and practitioners. Our team can successfully create systems that display information and appointment details with clarity, whilst maintaining the highest security standards.

NHS UHL

Public Sector

Public sector organisations often have multiple stakeholders and complex offerings for which existing websites are poorly equipped to handle. KIJO’s team of web designers and developers strategically streamline this information into targeted, logical user journeys, thus enabling users to find what they need quickly and easily.

loughborough university logo
Warwick Uni Logo

Luxury

We’re experienced at working with high-end, luxury brands to create websites that highlight the brand’s quality and heritage. Users are awed and inspired by the luxury design and ease of use that is delivered- exactly the sentiment that such brands deserve.

Crucial Trading
CPC Logo

Education

We have worked with leading establishments such as Birmingham City University, University of Birmingham, and MICRA. Students, parents and teachers all need access to very specific content and information types, and we can help you achieve this whilst maintaining a visually consistent and smoothly operating website.

eCommerce

Our eCommerce websites are built using WooCommerce, an open source WordPress platform which offers secure payments, configurable shipping options, and full customisation options. Optimise your conversion rates with our bespoke KIJO checkout flows.

Beast Sheds Logo
Warwick Uni Logo

SaaS

Software as a Service- generate more sign ups, achieve greater brand exposure, and deliver more results with a KIJO SaaS website.

Noti SaaS
ClickGP

Gaming

Use a KIJO SaaS website to deliver results; generate more sign ups, achieve greater brand exposure, enhance your storytelling through superior detailing, and make your game come to life with our bespoke animations.

Duel Gaming Website
Testimonials

What’s been said

Your Questions

FAQ

Yes we are able to fix a hacked website and remove malware. Get in touch and we can discuss which package is right for you. 

If your website goes down we will repair what is causing the downtime or restore your website from the most recent daily backup within the timeframe for your package.

We take daily backups of the your entire website. Every package comes with 30 days backup storage. 

We will create a separate duplicate version of your website where we will update WordPress, the theme and plugin files. After we have tested the updates and we are sure they are working we will update your live website.

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